Safety boundary
Read-only is the product promise.
LoopLens is designed for owners who want visibility without handing customer communication to another system.
No customer contact
LoopLens never sends, drafts, schedules, or replies.
No mailbox mutation
No labels, no archive changes, no routing changes, no CRM sync claims.
Owner-only alerts
Alerts go only to the account owner and say how many leads are flagged. They contain no names or message text.
Plain-English permissions
Enough access to inspect. Not enough authority to act.
LoopLens asks Google for read-only Gmail access. It reads message headers and Gmail's short message snippets to find threads waiting on a reply. It cannot send, delete, label, archive or move mail. You can remove its access at any time in your Google Account.
Start with one inbox
Begin with a read-only inbox audit.
Review the evidence first. Ongoing monitoring is available if a paid plan fits your team.