Quick answers
FAQ for cautious owners.
Short answers about access, alerts, clean inboxes, and what LoopLens never does.
Does LoopLens send email?
Not from your Gmail. It never sends, drafts or replies to anyone. Humans reply in Gmail.
Does it replace Gmail, a CRM, or a shared inbox?
No. It watches for lead rot and reports evidence.
What if the audit finds nothing?
The dashboard says no leads need attention right now. The audit covers mail from the last 30 days that is at least 2 days old. A paid plan checks again every day.
Will it create noisy alerts?
Alerts go only to the account owner, by email to the owner's sign-in address, between 8 AM and 5 PM in your business time zone. Each says how many leads are flagged; the evidence is in the app. The owner or an admin can change the reply threshold in whole hours.
What happens after login?
You connect Gmail read-only, Free Audit runs one scan, and the result appears on your dashboard. Choose a paid plan in Billing if you want daily scans and owner alerts.
Start with one inbox
Begin with a read-only inbox audit.
Review the evidence first. Ongoing monitoring is available if a paid plan fits your team.